Frequently Asked Questions

Here are some of the most frequently asked questions we receive at Texativa.

Cannabidiol (CBD) is a naturally occurring compound found in the flower of cannabis, a plant with a rich history of medicinal benefits going back thousands of years. A safe, non-addictive substance, CBD is one of more than a hundred “phytocannabinoids” that endow the plant with its therapeutic properties.

Often people confuse CBD with THC. They do share the fact that they are both phytocannabinoids, and both have significant therapeutic properties, but the big difference is that CBD does not make a person feel “high” or intoxicated like THC does. That’s because CBD and THC act in different ways on different receptors in the brain and body.

Many people want the health benefits of cannabis without the high, which is why they turn to CBD.

The fact that CBD is therapeutically potent as well as non-intoxicating makes it an appealing treatment option for those who are seeking new ways to alleviate pain, treat ailments, and naturally support better health and wellness.

Q: What is CBD?

Cannabidiol, more commonly known as “CBD,” is a non-psychoactive chemical compound found in hemp plants. CBD specifically comes from the flowers and leaves of the hemp plant. It is classified as a phytocannabinoid and has been shown to have significant potential for supporting health and wellness in many ways. *

Some common uses include:

  • Pain Relief
  • Reduce anxiety and depression
  • Promote healthy sleep cycles
  • Alleviate cancer related symptoms
  • Promote healthy skin/reduce acne
  • and more…
Q: Is CBD the same as marijuana?

No, but they are closely related which is why people often confused them. Both are in the same plant family, Cannabaceae, aka cannabis or hemp. The hemp we extract our CBD from is a variety of Cannabis sativa. In other words, it’s closely related to marijuana. However, the two are not quite the same thing.

  • Marijuana is produced from cannabis plants with greater than 0.3 percent tetrahydrocannabinol (THC), which is the principal psychoactive portion of the plant known for creating a “high.”
  • Hemp is produced from a variety of the Cannabis plant species (Cannabis Sativa) that is grown specifically for its high CBD content and low THC content.
Q: Will CBD products make me feel “high?”

No! Our CBD is extracted from the Cannabis Sativa hemp plant. CBD does not make a person feel “high” or intoxicated like THC does. That’s because CBD and THC act in different ways on different receptors in the brain and body. While some CBD products might contain trace amounts of THC, by Federal law no CBD product can contain more than 0.3% THC, a negligible amount that does not result in mind-altering effects.

Q: Where do you source your CBD ingredients from?

We are proud to source all of our CBD from plants grown here in the USA.

Q: How do you guarantee the quality of your products?

All of our products are grown and processed here in the USA with rigorous 3rd-party testing to ensure the highest possible quality. Our CBD is produced from the most cutting-edge and efficient extraction processes guaranteeing the highest-grade pesticide free, non-GMO hemp extract available. Our hemp farm partners are 100% compliant with all State Department of Agriculture regulations and our processing facility is FDA and GMP Certified. All our products are made with natural ingredients whenever possible and are tested for cannabinoid content, pesticides, heavy metals, and mycotoxins to ensure purity and potency. For more information, our product labels contain QR codes that can be scanned to access testing information and results.

Q: My employer requires random drug testing. Are CBD products safe for work?

If you are submitted to random drug testing, we recommend only using our “Zero THC” and topical products including Zero THC tinctures, Therapeutic Freeze Gel, and Body Butter. We always recommend getting the advice of a physician if drug testing is a concern.

Q: Is CBD safe for pets?

Yes, CBD products are just as safe for pets as they are for the humans who love them. Our pet products are made with the same high-quality CBD we use in all our products and animal lovers swear by CBD for helping with common issues such as joint paint, anxiety, skin irritation and overall wellness. If you have any concerns about giving your pet CBD, we recommend consulting with your veterinarian before adding it to their diet.

Q: How should I store my Texativa CBD products?

All Texativa CBD products can be stored at room temperature, but we recommend placing them somewhere that they are not exposed to light or heat. If you like to use any of the products chilled, you can store them in your refrigerator. Please do not freeze them, though, as it can have a negative impact on the consistency and efficacy of the product.

Q: What do you use for carrier oil?

Texativa products use hemp seed oil as a carrier oil to aid with the absorption of CBD into the body. Hemp seed oil is considered a superfood because it is packed with essential fatty acids. Studies have also linked hemp seed oil to a variety of health benefits including reduced inflammation and reduced risk of coronary disease.

Q: Can I legally travel with CBD products?

Texativa CBD products are safe to travel with within the United States. Regulations regarding traveling internationally with CBD products can differ from country to country, so please check ahead of time if you are traveling abroad. Also, please keep in mind that the TSA does have restrictions on the volume of fluid that can be carried on the plane with you, at this time all liquids must be less than 3 ounces. Many of our products fall within the FCC’s size limit and can be taken on your travels.

Q: Are Texativa products tested on animals?

No, our products are not tested on animals.

Q: Are Texativa CBD products available outside of Texas?

All Texativa CBD oil products can be sold and delivered anywhere in the 50 states.

Q: Do you offer wholesale options?

Yes, we can provide wholesale rates and welcome inquiries from potential wholesale partners. Please contact support@texativa.com for more information. 

Q: What is your return policy?

If you are not satisfied with our products, you may request a refund of the full purchase price, minus shipping costs, within 30 days of the product received date. The customer is responsible for return shipping. Please submit your request to support@texativa.com. If you purchased our product through a brick-and-mortar store, please return to the original purchase location for returns or exchanges.

If you don’t see the answer to your question here, please reach out to our Customer Care Team at support@texativa.com.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

What Our Customers Are Saying

“I have struggled with consistently sleeping throughout the night and all medications I have taken left a poor hangover the next morning. After discussing my issues with the experts at Texativa, they recommended the full spectrum oil and it dramatically improved my quality of sleep. Their products were very high grade and I absolutely recommend the Texativa team and their products to everyo...

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Ty M.  
Ty M.

“As a chronic pain sufferer (muscle, nerve, and joint), I am a big fan of Texativa’s Therapeutic Freeze Gel. It provides nice relief that lasts long enough to help me fall asleep even when my pain level is high. I also love that it’s a roll-on so I can put it exactly where I want it without inadvertently getting it somewhere else too. A little goes a long way so I’ve been ...

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Sallie W. - Rosenberg, TX
Sallie W.
My thumb has been killing me so I got the Freeze roller, instant relief. I went ahead and ordered the 1500mg Full Spectrum, wow does it taste better than any other full spectrum I’ve tried! Great products and they support Vets! Thanks Texativa!
Seth W. - Beaumont, TX
Seth W.

“I’ve been using the Texativa CBD Body Butter and the 500mg Distilled Tincture-Zero THC for a few months now.  I can tell you that I am receiving benefits from both.  I use the Tincture every morning and I no longer have the need for any additional anti-inflammatory OTC medications.  In addition, if I arrive home from work with a bit of a tension headache, I can grab the tincture and m...

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Dea C. - Bryan, TX
Dea C.

“I just love the Texativa pet treats or “Thunder Treats” as we call them. The 5mg dosage is perfect for my lab Milo who suffers from storm anxiety. I can give him 1-3 treats depending on his storm stress level and they work wonders to make him comfortable. Best of all, he loves the taste so it is really easy to give to him. The fact that it is a treat and I don’t have to figure ou...

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Glenn T. - College Station, TX
Glenn T.